The Retailer's Guide to First-Party Data Activation

Five ways to improve media performance and prove ROI.
October 29, 2026

Retailers have invested heavily in customer data, loyalty programmes and cloud infrastructure. Yet much of that intelligence remains disconnected from the media decisions that drive acquisition, retention and growth.

This practical guide explores five ways retailers can put their first-party data to work, from improving acquisition efficiency and re-engaging lapsed customers to increasing customer value and creating new retail media revenue opportunities.

Featuring a measurement framework, readiness checklist and our award-winning Pets at Home case study, including an 18% improvement in ROAS.

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