This role is focussed on driving engagement with AUDIENCES prospects & clients. Working within the commercial team you will collaborate with sales, marketing & leadership to meet the objective of winning, onboarding & retaining clients. This role will act as the ‘voice of the customer’ within the AUDIENCES organisation to ensure internal initiates are oriented to customer needs. This is a commercial role with related incentives.

Responsibilities:

• Drive activation during initial period post setup
• Support client in growing sophistication and effectiveness of activities
• Identify commercial opportunities and risks at all stages and escalate to relevant team
• Create & own structure for customer success management

Skills/Experience:

• Knowledge of the role of 1^st party customer data within advertising & marketing
• Commercial awareness of software products and consulting services
• Consideration for the role of media and other agencies within the client eco-system
• Awareness of data engineering and cloud environments